Testimonials

Scott Umstead, Esq.

Attorney 
Scott Umstead

“Had it not been for Kay, I would have undoubtedly left bag after bag of money on the table either as a buyer or seller.”

 

Certifax founder Kay Van Hoesen is highly experienced and her “word” on values is purely unexcelled. For years now, I have refused to make a single move in real estate without her expert consultation. Had it not been for Kay, I would have undoubtedly left bag after bag of money on the table either as a buyer or seller. She has shown me the most profitable niches of any current market and, further, has directed me to specific deals and the finer points of valuation.

 

Scott B. Umstead, Esq.

Scott B. Umstead, P.A.

4226 Mayfair Street, Suite 100

Myrtle Beach, SC 29577

(843) 913-4610

 

Dave Brunko

“They can simplify your life and save you from making some serious mistakes.”

 

If you’re wondering whether Kay Van Hoesen and Certifax are credible, I can tell you unequivocally, they are. I have consulted with Kay for appraisals since the 1980s and done business with Certifax since its inception. You’ll find them fair, honest, intelligent and informed. They can simplify your life and save you from making some serious mistakes. Whenever I have a chance to recommend them, I do.

 

David L. Brunko

President

Investors Mortgage Company, Inc.

4717 Jenn Drive, Suite 100

Myrtle Beach,SC 29577

843-449-5261

 

Bill Hazen

“I trust them so much, that whenever I’ve needed personal residential appraisals, I’ve always insisted on using Kay.”

 

Among Myrtle Beach residential appraisers, Certifax Appraisals and Kay Van Hoesen are highly regarded in the Grand Strand area. Whenever someone needs residential work, I always refer them to Kay and her staff. They are true professionals, know the Myrtle Beach market like the back of their hands, and are a credit to the appraisal profession. I trust them so much, that whenever I’ve needed personal residential appraisals, I’ve always insisted on using Kay.

 

William E. Hazen

S.C. Certified General Appraiser – CG 1395

President

Hazen Company & Associates

4603 Oleander Drive, Suite 10

Myrtle Beach, SC 29577

843-449-0372

 

“They … saved me from over-paying by $13,000.”

 

I’m an investor buyer from the DC area. I was getting ready to pay cash for a condo and hired Certifax Appraisals before I closed. They not only promptly delivered the report and saved me from over-paying by $13,000, but also pointed out a lower-priced active listing that had just come on the market. I would definitely recommend Certifax for your appraisal needs, ESPECIALLY if you’re an out-of-town buyer.

 

PPD –Washington, DC
Posted as a review on Yelp
Email dated May 3, 2012 on file

 

Tracey Magdeburg

“Kay is a master appraiser … If you really want to know the market and value, you won’t find a better appraiser than Kay Van Hoesen.”

 

For six years I trained to become an appraiser at Certifax Appraisals before striking out on my own in 2007. I now have a flourishing appraisal business in Maggie Valley, North Carolina, and I get countless accolades from my customers and clients about my reports and my ability to analyze complex properties. I can honestly say, had it not been for the tutelage I received under Kay Van Hoesen, my skills as an appraiser would be no where near this level. Kay is a master appraiser. Not only are her ethics, standards and knowledge beyond reproach, but also she has an innate ability to decipher market data and boil it down so anyone can understand it. If you really want to know the market and value, you won’t find a better appraiser than Kay Van Hoesen.

 

Tracey Magdeburg

N.C. Certified Residential Real Estate Appraiser # A5269

A+ Appraising

Maggie Valley, NC
828-926-5303

Letter from London resident

Letter from London resident

“Kay did everything and more that she promises on her website … saving us over $3,400 a year…”

 

Being a resident of London, UK, it is often hard managing properties from across the pond. When Horry County Council changed our property valuation resulting in an extra $2,000 annual property tax, we sought the help of Kay at Certifax, Inc. Kay did everything and more that she promises on her website. Within a few days she determined that our property had been overvalued, and within a week she had submitted a full professional appeal to the Horry Council valuer’s office, successfully saving us over $3,400 a year in property taxes. I am very pleased to recommend Kay’s services.

 

David Aston – London, England
Email dated March 9, 2013 on file

Posted by Philadelphia resident

Posted by Philadelphia resident

“She identified and successfully bid at auction [for us] on a condotel which throws off great cash flow and in addition would currently sell for in excess of $40,000 above what we paid less than 3 months ago.”

 

Kay has been a wonderful resource for us. She identified and successfully bid at auction on a condotel which throws off great cash flow and in addition would currently sell for in excess of $40,000 above what we paid less than 3 months ago. She has shown the highest level of professionalism, ethics, customer service and expertise. She is a real pleasure to work with and extremely reliable. I love that she has made herself available, even on weekends to discuss a potential purchase. She really listens and brings a wealth of knowledge and experience to the table. I certainly would seek her advice on any and all matters in connection with real estate in Myrtle Beach. Lastly, she knows her limits and recommends legal counsel where appropriate. I would certainly be willing to discuss our experiences.

 

Sheldon – Philadelphia

Dated June 6, 2013 – Posted as a review on Yahoo

cutting taxes“I wholeheartedly recommend utilizing Kate [sic] to provide you with this valuable service.”

 

I was skeptical of appealing my assessment, but am now delighted with the results Kay obtained. The process was easy, needing only to provide some preliminary info to Kate [sic]. After that she conducted her analysis of comparable properties, and based on her findings, she prepared and filed the necessary paperwork for the appeal. The result was an 11% reduction in my assessment (totally in line with Kate’s [sic] findings), and a corresponding reduction in my taxes. I wholeheartedly recommend utilizing Kate [sic] to provide you with this valuable service.

 

Dated February 27, 2013 by John

Posted as a review on Yahoo

cutting taxes“I highly recommend Certifax Appraisals!”

 

I hired Certifax Appraisals to perform some comparable appraisal work relating to an appeal of my property tax. They not only did the appraisals, but helped me analyze the comps that the county used and was extremely helpful in the process of preparing my response. I highly recommend Certifax Appraisals!

 

Dated March 6, 2014 by Robert

Posted as a review on Yahoo

Realtor Galina Pay

Realtor Galina Pay

 

“Professionalism, communication, knowledge, experience, attention to details!!!”

Kay helped tremendously with the purchase of the house. She prepared a fair appraisal report which played a key role in negotiations. The whole process was great. Professionalism, communication, knowledge, experience, attention to details!!!

 

by Galina Pay – Myrtle Beach, SC
Posted online on Google Reviews
April 2016

cutting taxes“I appreciate her honesty…She was always prompt and informative.”

 

I called Certifax Appraisals to help with my real estate property tax assessment. Kay looked at my tax bill, researched and sent me comparable sales for free. I appreciate her honesty. We exchanged several emails and phone calls. She was always prompt and informative. If ever I need a real estate appraiser in Myrtle Beach or help with a tax appeal, I will definitely use her services for sure.

Many thanks, John,
by John Jh Wu – New York, NY
Posted online on Google Reviews
October 2016

 

“You were always so helpful. Any time of day you would patiently answer my questions, give advice, make recommendations …”

Dear Kay,

Thank you so much for all that you did to get the condo sold!  You were always so helpful. Any time of day you would patiently answer my questions, give advice, make recommendations like getting the carpet cleaned, take and send me pictures in case there was anything I wanted to keep, and then pack up and take out all those things, and not to mention clean the toilets!  And the list could go on and on!  I think you’re amazing!  Thank you for being such a pleasure to work with!

Sincerely,
Linda (last name omitted for privacy)
Carolina Beach, NC – Postmarked Dec. 8, 2016

_____________________