Frequently Asked Questions
How do I schedule one-on-one phone consultations?
As a premium member, you’re entitled to two phone consultations per month with a certified appraiser at half the normal fee. Others pay $100.00. You’re entitled to two 30-minute phone consultations per month at $50 each.
You can talk to us about anything; for instance, more info on property found in The Certifax Report, property that’s not in this report, HOA dues, taxes, rental incomes, neighborhoods, etc.
To schedule, email us at info@CertifaxAppraisals.com or call us at 843-497-9155, Ext. 105.
How do I log-in and change my password?
On the right widget bar, beneath the graph for “Single Family Sales vs. Listings,” is the Member Log-in area.
Why can’t I access the premium content?
If you can’t access member data and you’re a paid member, these are the two most common reasons:
- Your membership has expired.
- Your account is locked because it reached the IP log-in limit, and you automatically got locked out. Please remember, account sharing is strictly prohibited and may result in your account getting permanently shut down.